Frequently Asked Questions

Will this wheel & tire package fit my exact vehicle?

Yes. Enter your Year, Make, Model, and Trim, and our fitment specialists will verify full compatibility before your order ships – bolt pattern, offset, hub bore, and load rating included. If your vehicle has suspension modifications (lift kit, leveling kit, spacers, or similar), include those details at checkout so we can confirm clearance and stance. No surprises after installation is the goal.

Can I shop by vehicle instead of knowing all my specs upfront?

Yes – and that’s exactly how most people should start. Select your vehicle and our system filters compatible options automatically. From there, you’re just choosing how you want it to look: diameter, width, offset, and finish. If you want to go deeper on specs, we’re here for that too.

Can I build my own custom set and have you verify fitment?

Absolutely. Select any wheels, add the tires you prefer, and provide your vehicle details. Our team will review fitment, tire sizing, load capacity, and overall compatibility before processing the order. If anything needs to be adjusted, we’ll reach out before it ships – not after.

What’s the difference between offset and backspacing?

Offset is the distance between the wheel’s mounting surface and its centerline – it’s what moves the wheel in or out relative to the fender. Backspacing measures the clearance between that mounting surface and the wheel’s inner edge. Together they determine your stance and how “flush” or “poked” your setup looks. If you’re going aggressive, these are the two numbers worth understanding before you order.

Will these wheels rub on my truck – stock height or lifted?

It depends on your wheel width, offset, tire size, and existing suspension setup. If you’re going for an aggressive stance or a larger tire, reach out before you order. We’ll give you a straight answer on lift height requirements, spacer recommendations, and any trimming that might be needed – so you know exactly what you’re getting into before the wheels are on the truck.

How do I find my bolt pattern and current wheel size?

Check your owner’s manual, the sticker inside your driver’s door jamb, or the markings on your current wheels. Most vehicles also have well-documented bolt patterns by year and model. If you’re not sure, select your vehicle on-site or message us – it takes about 30 seconds and prevents ordering the wrong fit.

What is center bore, and do I need hub rings?

Center bore is the hole at the center of the wheel that seats onto your hub. A hub-centric fit – where the center bore matches your hub exactly – keeps the wheel perfectly centered and helps prevent vibration. If your wheel’s center bore is slightly larger than your hub, hub rings close the gap. Skip them and you might feel low-frequency vibration at highway speed.

Are wheel & tire packages shipped mounted and balanced?

Yes. Every complete wheel & tire package is professionally mounted, precision balanced, and inspected before it leaves our facility. Your setup arrives ready to install – no additional mounting or balancing required at the shop.

What’s included in the price?

Wheels-only orders include wheels only. Tires-only orders include tires only. A wheel & tire package includes wheels, tires, professional mounting, precision balancing, and pre-shipment inspection. Mounting and balancing are always included in package pricing – no hidden add-ons at checkout.

Do I need new lug nuts when I buy new wheels?

Almost always, yes. OEM lug nuts typically won’t seat correctly on aftermarket wheels. Different wheels use different lug seat types (tapered/conical, flat, or ball), and the wrong hardware can cause vibration, loosening, or unsafe mounting even if the bolt pattern matches. We offer a complete lug nut set for $60 with an optional locking option, and we’ll confirm the correct hardware for your exact wheels before shipment.

Is TPMS included? Will I get a warning light?

TPMS sensors are not included by default, but you can add a set of 4 sensors at checkout for $160. If added, we install and program them before shipment so your vehicle won’t display a warning light. If you plan to reuse your factory sensors, confirm compatibility with your vehicle before ordering.

Do I need a lift kit, spacers, or trimming?

It depends on wheel width and offset, tire size, vehicle trim, and existing suspension setup. If you’re aiming for an aggressive stance, larger tire setup, or a specific look, contact us before ordering. We’ll provide clear guidance on required lift height, potential trimming, spacer recommendations, and rubbing expectations. Our goal is zero surprises after installation.

Can you help me find an installer?

We’re an online retailer, not a physical shop – but we can absolutely help you prepare for the installation visit. If you’re searching for a wheels shop near me or a rims shop that handles mounting and balancing, ask specifically for: mounting + balancing, torque to spec with a torque wrench (not an impact gun alone), and a post-install clearance check for rubbing.

Do I need a wheel alignment after installing new wheels or tires?

Not always required for a straight wheel swap, but it’s worth doing if you also changed tire size, installed suspension components, notice the vehicle pulling, or see uneven tire wear developing. A reputable wheel alignment shop will protect your investment and keep handling predictable – especially if anything else in the suspension or steering has changed.

Is shipping free? How long does delivery take?

Shipping is included for the Lower 48 United States at the advertised price. Complete packages typically require 2–3 weeks for processing, packaging, and delivery. Timing can vary based on product availability, custom orders, and destination. For international shipping, contact us directly – international buyers are responsible for all applicable duties, taxes, and freight charges.

What do I do if my order arrives damaged?

Inspect everything before you sign for a freight delivery. If damage is visible, note it on the delivery documents, photograph it, and contact us immediately. For UPS or FedEx Ground shipments, a signature may not be required – inspect your order as soon as it arrives. Damage must be reported within 5 business days of delivery. Reporting outside that window may affect your claim eligibility.What’s your return policy?

Returned items must be unused and in new condition, and return authorization is required before sending anything back. Restocking fees of up to 30% may apply unless the error was ours. For orders outside the Lower 48 U.S., the customer may be responsible for return shipping, repackaging, and transportation costs. Review our full Return Policy page before initiating a return.

What warranty do the wheels and tires carry?

All wheels and tires carry the full manufacturer’s warranty. If you’re returning a product without a warranty claim or verified defect, return shipping is the buyer’s responsibility and restocking fees may apply at the manufacturer’s discretion. To initiate a warranty claim, contact our Warranty Department directly.

California Proposition 65 Notice

⚠️ WARNING: Some products may expose you to chemicals including Nickel, known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit: www.p65warnings.ca.gov